sc999 Privacy Policy
Your personal information is completely safe at sc999 — this policy explains in detail how we collect, use, and protect your data.
1. Introduction & Purpose
sc999 operates a safe and transparent online entertainment platform for players in Bangladesh. We place the highest importance on our users' privacy and are fully committed to protecting their personal information.
This Privacy Policy ("Policy") clearly describes how your personal information is collected, stored, used, and kept secure when you use sc999's website and related services ("Platform"). By continuing to use the Platform, you are considered to have given your consent to the terms of this Policy.
We believe that transparent management of personal information is the foundation of a trustworthy service. That is why sc999 always follows SSL encryption and modern data protection practices.
2. What Information We Collect
The following types of information may be collected when you create an account and use services on sc999:
2.1 Information Provided Directly by You
- Full name and date of birth
- Mobile number and email address
- Password (stored in encrypted form)
- Payment-related information (bKash, Nagad, or Rocket number)
- Documents provided for identity verification (national ID card, passport, or others)
2.2 Automatically Collected Information
- IP address and device type
- Browser and operating system details
- Time and duration of access to the Platform
- Browsing behaviour collected through cookies and similar tracking technologies
- Transaction history and gaming activity
2.3 Information Received from Third Parties
For the purpose of identity verification or fraud prevention, sc999 may receive supplementary information through approved third-party service providers. Such collection of information is always carried out in accordance with applicable laws and regulations.
3. Purpose of Data Collection
sc999 uses your information for the following legitimate purposes:
- Creating, verifying, and managing accounts
- Processing deposit and withdrawal transactions (via bKash, Nagad, and Rocket)
- Providing customer support — 24/7 via live chat and email
- Detecting and preventing fraudulent activity
- Age verification and ensuring responsible gaming
- Improving service quality and providing a personalised experience
- Maintaining security and platform integrity
- Meeting legal and regulatory obligations
sc999 does not and will not sell your information to third parties for commercial purposes.
4. Data Sharing & Disclosure
sc999 generally keeps your personal information confidential. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
sc999 may use trusted third-party services for payment processing, technology infrastructure, identity verification, and customer support. These partners receive only the information necessary to provide specific services and are required to comply with sc999's privacy standards.
4.2 Legal Obligations
sc999 may disclose information in response to a court order, a legitimate request from a government authority, or a requirement under applicable law. In such cases, sc999 always provides only the minimum information necessary.
4.3 Security & Protection
It is sc999's ethical and legal responsibility to cooperate with law enforcement agencies to prevent fraud, money laundering, or any other illegal activity.
5. Data Security Measures
sc999 uses industry-standard security technology to protect your information:
SSL/TLS Encryption
Every data transfer is secured through 256-bit SSL encryption, so no one can read the information in transit.
Encrypted Storage
Passwords and sensitive information are stored using a one-way hashing method — even sc999 staff cannot read them.
Regular Security Audits
sc999 conducts regular security assessments to identify system vulnerabilities.
Access Controls
Only authorised staff can access specific, necessary information — following the principle of least privilege.
Please note, however, that no method of transmitting information over the internet is 100% secure. While sc999 takes every possible precaution, users are also responsible for keeping their own account passwords confidential.
6. Cookies Policy
The sc999 website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve website functionality.
6.1 What Cookies We Use
- Essential Cookies: Essential for maintaining login sessions and security
- Performance Cookies: For analysing and improving platform performance
- Preference Cookies: For remembering language and personal settings
6.2 Cookie Controls
You can disable cookies by changing your browser settings. However, some features of the platform may not work as a result.
7. Data Retention Period
sc999 retains your information for as long as your account is active or as needed to provide services. Even after an account is closed, information may be kept for a specified period for the following reasons:
- To meet legal obligations and financial audit requirements
- For dispute resolution and contract enforcement
- In the interest of preventing fraud and misconduct
Once the required period has ended, information is securely deleted or anonymised.
8. User Rights
As a user of sc999, you have the following rights:
- Access: The right to know what information sc999 holds about you
- Right to Correction: The right to request correction of inaccurate or incomplete information
- Request for Deletion: The right to request deletion of information in certain circumstances (where there is no legal obligation to retain it)
- Objection to Processing: The right to object to the use of your information for certain purposes
- Portability: The right to receive your information in a structured, commonly readable format
- Withdrawal of Consent: The right to withdraw consent at any time for consent-based processing
To exercise these rights, please contact us via live chat or email.
9. Privacy of Minors
sc999 is a 21+ platform. We do not knowingly collect information from anyone under the age of 21. Age is verified at the time of account registration. If it becomes known that information from a minor has been collected by mistake, sc999 immediately deletes it and closes the account.
10. Third-Party Links & Services
The sc999 platform may contain links to third-party sites or services. These external sites have their own privacy policies and are outside sc999's control. sc999 is not responsible for the privacy practices of these third parties. You are therefore advised to read the privacy policy of any external site before providing information on it.
11. International Data Transfers
sc999 provides services to the Bangladesh market. In some cases, data may be processed on servers in other countries due to technical requirements. In such cases, sc999 ensures that the transferred data receives the same standard of protection described in this Policy.
12. Policy Changes
sc999 reserves the right to update this Privacy Policy as needed. Users will be notified of any significant changes via a notice on the platform or to their registered email address. Continued use of the platform after any changes indicates your agreement to the updated Policy.
The latest version of the Policy will always be available on this page. sc999 will provide older versions upon request.
13. Contact Us
If you have any questions, comments, or complaints about this Privacy Policy, or if you wish to exercise any of your rights regarding your information, please contact the sc999 support team:
Live Chat — 24/7 direct support, in Bengali and English
Our team will respond to your request as quickly as possible. Identity verification may be required for formal data-related requests.